Services and Distribution

Our Service and Distribution experience


Presence of IT has a long history of providing WFM solutions and hugely successful projects to all types of service and distribution organizations across the globe. Our service and distribution clients range from small online retailers with a handful of distribution centers to global multi-media corporations. Regardless of size, complexity or diversity we pride ourselves on our passion to drive operational consistency, positive financial growth and a enterprise performance visibility. Our recent service and distribution client successes include:

  • Regional, National and Global clients
  • Technology Solution Providers
  • Car Wash Operators
  • Online Retailers
  • Multi-media Corporations
  • Automotive Retailers
  • Legal Service Providers
  • Corrections and Detention Services

Spotlight on client success


This online retail giant offers merchandise ranging from men and women’s apparel to childrens toys and home decor. Daily sale events with items slashed by an average 50 percent have transformed this young company into a $7 billion enterprise. This company has over 950 employees and is rapidly expanding.

Business challenge


With high growth rates and an increase workforce, the client needed to control labor costs while improving workforce productivity using the Kronos Workforce Ready solution.

Solution


Our project management experts determined the best way to successfully meet the client’s goal was through effectively planning and managing their employees’ time.

  • SolutionTrac, SolutionResource

Our team lead the implementation of the Kronos Workforce Ready and equipped the client with the tools necessary to achieve their labor goals.

Key benefits


•       Project Leadership  Expertise to steward the project resources for the client and vendor at a time when the client was experiencing rapid transition and growth
•       Subject Matter Experts  An internal extended team to help in business growth areas the client had not previously encountered
•       Trusted advocates  Acted on their behalf to ensure the full value of available services are explored and provided where appropriate
•       Training  On-site training and support for the HR team during go-live week